FREE TRACKED US SHIPPING ON ORDERS OVER $40

How Can We Help?

 

Helping You Quickly Is Our Priority

The fastest way to find the answers to any questions, issues or concerns you may have is by browsing the tabs listed on this page.

Promotions & Codes

We’d be happy to answer any questions you may have about a particular promotion. Additional information about our promotions can be found in the terms and conditions of each promotion on our site or, if you are part of our mailing list you’ll find terms and conditions links to each promotion we offer.

If you can’t find the information you’re looking for, please do get in touch.

HOW WE CAN HELP YOU TODAY?

Please enable JavaScript in your browser to complete this form.
Huh?! How do you already know my contact details?
You must be logged into your Ateu account - we've filled out your contact & last order details to speed things up for you! If you want to message about a different order or use a different email, please feel free to change these details. 
This information will help us give you a more accurate view of your Pre-Order status
Thank you. You can now submit your enquiry and we'll be in touch within 1 working day.

Customer Support Hours – Monday to Friday 10am to 3pm

Our little team observes the following holidays and no orders or support correspondence will be processed on those days, they do not count as business days:

New Year’s Day; Valentine’s Day; Groundhog Day (February 2nd); 8th April; Good Friday; Easter Monday; 2nd May; Memorial Day; 8th & 14th June; 4th July; Labour Day; Thanksgiving; Black Friday; Christmas Eve; Christmas Day; December 26th; New Year’s Eve.